PRIVACY POLICY
Effective date: March, 2022
PHORBA (“us”, “we”, or “our”) operates the http://www.phorba.com
website (the “Service”).
This page informs you of our policies regarding the collection,
use, and disclosure of personal data when you use our Service and the choices
you have associated with that data.
We use your data to provide and improve the Service. By using
the Service, you agree to the collection and use of information in accordance
with this policy. Unless otherwise defined in this Privacy Policy, terms used
in this Privacy Policy have the same meanings as in our Terms and Conditions,
accessible from http://www.phorba.com
DEFINITIONS
Service
Service is the http://www.phorba.com website operated by PHORBA
Personal Data
Personal Data means data about a living individual who can be
identified from those data (or from those and other information either in our
possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by
the use of the Service or from the Service infrastructure itself (for example,
the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer
or mobile device).
Data Controller
Data Controller means the natural or legal person who (either
alone or jointly or in common with other persons) determines the purposes for
which and the manner in which any personal information are, or are to be,
processed.
For the purpose of this Privacy Policy, we are a Data Controller
of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal
person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to
process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service
and is the subject of Personal Data.
INFORMATION COLLECTION AND USE
We collect several different types of information for various
purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
PERSONAL DATA
While using our Service, we may ask you to provide us with
certain personally identifiable information that can be used to contact or
identify you (“Personal Data”). Personally identifiable information may
include, but is not limited to:
We may use your Personal Data to contact you with newsletters,
marketing or promotional materials and other information that may be of
interest to you. You may opt out of receiving any, or all, of these
communications from us by following the unsubscribe link or instructions
provided in any email we send.
USAGE DATA
We may also collect information how the Service is accessed and
used (“Usage Data”). This Usage Data may include information such as your
computer’s Internet Protocol address (e.g. IP address), browser type, browser
version, the pages of our Service that you visit, the time and date of your
visit, the time spent on those pages, unique device identifiers and other
diagnostic data.
LOCATION DATA
We may use and store information about your location if you give
us permission to do so (“Location Data”). We use this data to provide features
of our Service, to improve and customize our Service.
You can enable or disable location services when you use our
Service at any time, through your device settings.
TRACKING COOKIES DATA
We use cookies and similar tracking technologies to track the
activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an
anonymous unique identifier. Cookies are sent to your browser from a website
and stored on your device. Tracking technologies also used are beacons, tags,
and scripts to collect and track information and to improve and analyze our
Service.
You can instruct your browser to refuse all cookies or to
indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some portions of our Service.
Examples of Cookies we use:
USE OF DATA
PHORBA uses the collected data for various purposes:
LEGAL BASIS FOR PROCESSING PERSONAL
DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are from the INDIA, PHORBA legal basis for collecting and
using the personal information described in this Privacy Policy depends on the
Personal Data we collect and the specific context in which we collect it.
PHORBA may process your Personal Data because:
RETENTION OF DATA
PHORBA will retain your Personal Data only for as long as is
necessary for the purposes set out in this Privacy Policy. We will retain and
use your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with
applicable laws), resolve disputes, and enforce our legal agreements and
policies.
PHORBA will also retain Usage Data for internal analysis
purposes. Usage Data is generally retained for a shorter period of time, except
when this data is used to strengthen the security or to improve the
functionality of our Service, or we are legally obligated to retain this data
for longer time periods.
TRANSFER OF DATA
Your information, including Personal Data, never be transferred
to — and maintained on — computers located outside of your state, province,
country or other governmental jurisdiction where the data protection laws may
differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission
of such information represents your agreement to that transfer.
PHORBA will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this Privacy Policy and no
transfer of your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of your data
and other personal information.
DISCLOSURE OF DATA
BUSINESS TRANSACTION
If PHORBA is involved in a merger, acquisition or asset sale,
your Personal Data may be transferred. We will provide notice before your
Personal Data is transferred and becomes subject to a different Privacy Policy.
DISCLOSURE FOR LAW ENFORCEMENT
Under certain circumstances, PHORBA may be required to disclose
your Personal Data if required to do so by law or in response to valid requests
by public authorities (e.g. a court or a government agency).
LEGAL REQUIREMENTS
PHORBA may disclose your Personal Data in the good faith belief
that such action is necessary to:
SECURITY OF DATA
The security of your data is important to us, but remember that
no method of transmission over the Internet, or method of electronic storage is
100% secure. While we strive to use commercially acceptable means to protect
your Personal Data, we cannot guarantee its absolute security.
“DO NOT TRACK” SIGNALS
We do not support Do Not Track (“DNT”). Do Not Track is a
preference you can set in your web browser to inform websites that you do not
want to be tracked.
You can enable or disable Do Not Track by visiting the
Preferences or Settings page of your web browser.
SERVICE PROVIDERS
We may employ third party companies and individuals to
facilitate our Service (“Service Providers”), to provide the Service on our
behalf, to perform Service-related services or to assist us in analyzing how
our Service is used.
These third parties have access to your Personal Data only to
perform these tasks on our behalf and are obligated not to disclose or use it
for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze
the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google
that tracks and reports website traffic. Google uses the data collected to
track and monitor the use of our Service. This data is shared with other Google
services. Google may use the collected data to contextualize and personalize
the ads of its own advertising network.
You can opt-out of having made your activity on the Service
available to Google Analytics by installing the Google Analytics opt-out
browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js,
analytics.js, and dc.js) from sharing information with Google Analytics about
visits activity.
For more information on the privacy practices of Google, please
visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
BEHAVIORAL REMARKETING
PHORBA uses remarketing services to advertise on third party
websites to you after you visited our Service. We and our third-party vendors
use cookies to inform, optimize and serve ads based on your past visits to our
Service.
Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and
customize the Google Display Network ads by visiting the Google Ads Settings
page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out
Browser Add-on – https://tools.google.com/dlpage/gaoptout– for your web browser. Google Analytics Opt-out Browser Add-on
provides visitors with the ability to prevent their data from being collected
and used by Google Analytics.
For more information on the privacy practices of Google, please
visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from
Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these
instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online
Behavioral Advertising established by the Digital Advertising Alliance. You can
also opt-out from Facebook and other participating companies through the
Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in
Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook,
please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
PAYMENTS
We may provide paid products and/or services within the Service.
In that case, we use third-party services for payment processing (e.g. payment
processors).
We will not store or collect your payment card details. That
information is provided directly to our third-party payment processors whose
use of your personal information is governed by their Privacy Policy. These
payment processors adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
Mastercard, American Express and Discover. PCI-DSS requirements help ensure the
secure handling of payment information.
The payment processor we work with is:
Razor Pay
Their Privacy Policy can be viewed at https://razorpay.com/privacy/
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not
operated by us. If you click on a third party link, you will be directed to
that third party’s site. We strongly advise you to review the Privacy Policy of
every site you visit.
We have no control over and assume no responsibility for the
content, privacy policies or practices of any third party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18
(“Children”).
We do not knowingly collect personally identifiable information
from anyone under the age of 18. If you are a parent or guardian and you are
aware that your Children has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from children without
verification of parental consent, we take steps to remove that information from
our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will
notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our
Service, prior to the change becoming effective and update the “effective date”
at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for
any changes. Changes to this Privacy Policy are effective when they are posted
on this page.
CONTACT US
If you have any questions about this Privacy Policy, please
contact us:
Last updated: July 30, 2021
These Terms and Conditions (“Terms”, “Terms and Conditions”)
govern your relationship with https://www.phorba.com website (the “Service”) operated
by PHORBA (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using
the Service.
Your access to and use of the Service is conditioned on your
acceptance of and compliance with these Terms. These Terms apply to all
visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these
Terms. If you disagree with any part of the terms then you may not access the
Service.
If you wish to purchase any product
or service made available through the Service (“Purchase”), you may be asked to
supply certain information relevant to your Purchase including, without
limitation, your credit card number, the expiration date of your credit card,
your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to
use any credit card(s) or other payment methods (s) in connection with any
Purchase; and that (ii) the information you supply to us is true, correct and
complete.
By submitting such information, you grant us the right to
provide the information to third parties for purposes of facilitating the
completion of Purchases.
We reserve the right to refuse or cancel your order at any time
for certain reasons including but not limited to: product or service
availability, errors in the description or price of the product or service,
error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or
an unauthorised or illegal transaction is suspected.
We are constantly updating our
offerings of products and services on the Service. The products or services
available on our Service may be mispriced, described inaccurately, or
unavailable, and we may experience delays in updating information on the Service
and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of
any information, including prices, product images, specifications,
availability, and services. We reserve the right to change or update
information and to correct errors, inaccuracies, or omissions at any time
without prior notice.
Any contests, sweepstakes or
other promotions (collectively, “Promotions”) made available through the
Service may be governed by rules that are separate from these Terms. If you
participate in any Promotions, please review the applicable rules as well as
our Privacy Policy. If the rules for a Promotion conflict with these Terms, the
Promotion rules will apply.
When you create an account with
us, you must provide us with information that is accurate, complete, and
current at all times. Failure to do so constitutes a breach of the Terms, which
may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use
to access the Service and for any activities or actions under your password,
whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You
must notify us immediately upon becoming aware of any breach of security or
unauthorized use of your account.
You may not use as a username the name of another person or
entity or that is not lawfully available for use, a name or trademark that is
subject to any rights of another person or entity other than you without
appropriate authorization, or a name that is otherwise offensive, vulgar or
obscene.
The Service and its original
content, features and functionality are and will remain the exclusive property
of PHORBA and its licensors. The Service is protected by copyright, trademark,
and other laws of both INDIA and foreign countries. Our trademarks and trade
dress may not be used in connection with any product or service without the
prior written consent of PHORBA.
Our Service may contain links to
third-party websites or services that are not owned or controlled by PHORBA.
PHORBA has no control over and assumes no responsibility for,
the content, privacy policies, or practices of any third party websites or
services. You further acknowledge and agree that PHORBA shall not be
responsible or liable, directly or indirectly, for any damage or loss caused or
alleged to be caused by or in connection with use of or reliance on any such
content, goods or services available on or through any such web sites or
services.
We strongly advise you to read the terms and conditions and
privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your
account immediately, without prior notice or liability, for any reason whatsoever,
including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately
cease. If you wish to terminate your account, you may simply discontinue using
the Service.
In no event shall PHORBA, nor
its directors, employees, partners, agents, suppliers, or affiliates, be liable
for any indirect, incidental, special, consequential or punitive damages,
including without limitation, loss of profits, data, use, goodwill, or other
intangible losses, resulting from (i) your access to or use of or inability to
access or use the Service; (ii) any conduct or content of any third party on
the Service; (iii) any content obtained from the Service; and (iv) unauthorized
access, use or alteration of your transmissions or content, whether based on
warranty, contract, tort (including negligence) or any other legal theory,
whether or not we have been informed of the possibility of such damage, and
even if a remedy set forth herein is found to have failed of its essential
purpose.
Your use of the Service is at
your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis.
The Service is provided without warranties of any kind, whether express or
implied, including, but not limited to, implied warranties of merchantability,
fitness for a particular purpose, non-infringement or course of performance.
PHORBA its subsidiaries, affiliates, and its licensors do not
warrant that a) the Service will function uninterrupted, secure or available at
any particular time or location; b) any errors or defects will be corrected; c)
the Service is free of viruses or other harmful components; or d) the results
of using the Service will meet your requirements.
These Terms shall be governed
and construed in accordance with the laws of INDIA, without regard to its
conflict of law provisions.
Our failure to enforce any right or provision of these Terms
will not be considered a waiver of those rights. If any provision of these Terms
is held to be invalid or unenforceable by a court, the remaining provisions of
these Terms will remain in effect. These Terms constitute the entire agreement
between us regarding our Service, and supersede and replace any prior
agreements we might have between us regarding the Service.
We reserve the right, at our
sole discretion, to modify or replace these Terms at any time. If a revision is
material we will try to provide at least 30 days notice prior to any new terms
taking effect. What constitutes a material change will be determined at our
sole discretion.
By continuing to access or use our Service after those revisions
become effective, you agree to be bound by the revised terms. If you do not
agree to the new terms, please stop using the Service.
If you have any questions about
these terms, please contact us.
We offer a 30 days refund upon
receipt of the package, if you change your mind. Christmas gift can be
returned/exchanged until January 31.
The items must be returned in their original condition and
in the original, undamaged packing or similar protective tube/box. We reserve
the right to refuse any returns, that do not fulfil these criteria. Please note
that you are responsible for the shipping back to us.
Important! Returns and exchanges happens at your own risk and own
expense (shipping costs is to be paid by you). If any items arrives back to us
damaged we are only able to offer a 50% refund.
Please contact us at contact@phorba.com before returning any items and remember to
state your order number and relevant contact information in the e-mail.
We do our best to ship your
order in a safe and secure way, but if your order for any reason or in anyway
arrive damaged, please let us know straight away so we can help you solve the
problem.
We always offer to send out replacements for damaged items, and
in some cases additional compensation, but do not offer a full refund. If you
do not want a new item shipped we kindly ask for you to initiate a return
instead or make another arrangement with us.
Important: Please make sure to take photos of both the package
and the damaged product and send it together with other relevant information
about the claim to contact@phorba.com.
Remember to also state your order number in the e-mail.
All orders are shipped from our
warehouse in ahmedabad, INDIA and we ship in ahmedabad Only (as of now) .
Shipping Costs
All shipping costs will be shown upon checkout, however, please be advised that
local taxes and import duties may apply and is not included in the shipping
costs. When ordering from outside of the INDIA, taxes are always applied. Taxes
and duties are applied by local tax authorities and differ from country to
country and will be based on the value of the order and the type and size of
the product. The responsibility is the recipient’s and it will not be accepted
as a reason for refusing the package.
We are currently able to ship to Ahmedabad Only (as of now).
All packages have track and trace. Tracking information with be
sent to you in a separate e-mail from PHORBA or any other third parties when
your order is being processed.
Flexible Delivery
If the service is available at the shipping destination the
package will have On Demand Delivery (ODD) service included which allows you
to:
– Change delivery to a PHORBA Service Point.
– Authorize PHORBA to deliver without a signature.
– Change the shipping address.
– Change the delivery date.
– Have it delivered to a neighbor.
– Hold the delivery for up to 30 days if you are not home.
If ODD is available on your order you will receive relevant information
on either e-mail or SMS.
Important: Please be aware that if you release the signture on your
delivery it happens at your own risk and we will not cover if the package is
lost or stolen.
Delivery times
We Deliver all orders in Ahmedaabad within 1-3 business days.
Note! We can’t take responsibility for any delays out of our
control, like customs delays etc. If your order is delayed you can find more
info in our FAQ.
Economy or Express
Depending on the shipping destination and what you order you can choose between
Economy or Express shipping. Available shipping options are shown upon
checkout. Note that we might ship your order in two or more separate packages
and either with the same or different tracking numbers. You will receive all
relevant tracking info by e-mail.
If you are not home upon delivery
If PHORBA are not able to make the delivery they will contact you either by
phone or e-mail to schedule a re-delivery.
Gift cards are not refundable
and cannot be exchanged to cash. Gift cards are valid for 2 years.
All products shown are in stock
unless otherwise stated. However, if for some reason an item should be out of
stock anyway, you will be advised by e-mail. If the item will be in stock
again, you can choose to wait or cancel the order.
Due to the calibration
differences between computer monitors, tablets and smartphones, etc. the colour
on the Art Prints shown on our website may vary slightly from the actual Art
Prints.
At PHORBA your personal contact
information will be treated with confidentiality, and will not be shared with
any third parties. For ordering handling purposes, however, we sometimes
need to share your shipping details directly with the artist or our printing
partner.
